After studying and reading reviews for months about where to stay in Cancun we chose the Occidental Costa. So glad we did since my 15-year-old and that I had a wonderful time! We arrived mid-morning, and it had been raining ( umbrellas were supplied to walk around the hotel but could not take to shore due to this wind..kind of a no brainer but folks still complained!) Check in is 3 however we could check in early. The secure wasn’t functioning, but over the 10 minutes, we predicted the desk..someone was up to repair it.
The area is beautiful, and the beds were comfy. The only complaint about space as we had been confronting the resort beside us that did get noisy at night..so my notice to self is bunch earplugs on next excursion. Buffet: lots of variety to pick from and it was actually delicious food. A la carts: you need to book soon if you would like to eat in a lovely time. Italian and Mexican. The menu has been great.
You will find enough loungers on the beach and pool. It wasn’t too busy throughout the week, but after Friday struck, it began to get busier and somewhat noisier. We did appreciate the silent during the week there’s a ship that goes to the island throughout the way. Wonderful day trip! In every area they were friendly, and attentive. Our favourite team was everybody in the beach bar!
Location is fantastic, Personal shore with ships coming from such items to see. Will Surely Return to the Occidental Costa. Excellent resort in which ALL Staff was amiable and considerate, recommending great activities such as akumal bonefishing a great place to go. All of four restaurants were quite clean and food fantastic, with a particular mention for its Seafood and Italian restaurants. Can return again. Our team recently returned from a superb excursion from Occidental Costa Cancun. Service was outstanding, food was yummy and the hotel was very clean. As a mom with 3 children (ages 7-11), the hotel’s kids club run by Shayla was superb.
All my children enjoyed her apps out of taking them to dinner, crafts,dance and much more. Thanks Shayla! The entertainment staff was fantastic to our water volleyball matches, nightly entertainment and so were terrific with our kids. We overlook our holiday. This hotel was lovely, small and comfortable to avoid. Whatever you will need is readily accessible. The food was quite lovely, and it was spotless.
The very best part was the team. This is particularly true of Shayla in the kids club that did a marvelous job with our 9yr old boy. Additionally Erick in the Mexican restaurant has been kind and never missed an opportunity to say hello to our team. He had a balloon hat designed for the youngest of the group to keep them happy at dinner. Sheyla did an excellent job entertaining our kids in the kids club during our stay.
She’s passionate, patient and has a fantastic sense of humour. Our children really loved the place and the time they spent together with her and looked forward into the everyday activities she had intended for them. Thank you a lot for all of your attempts Sheyla – happy kids imply happy parents.